Terms of Service

Cancellation & Refund Policy

We understand that unexpected changes can arise, but due to the nature of retreat planning—including accommodation, facilitators, and venue costs—our cancellation policy is as follows:

Deposits & Payments

A £350 deposit is required to secure your place on any Remedy Retreat. This deposit is non-refundable under any circumstances.

The remaining balance is due three months before the retreat start date, specifically by 26th June 2025 for our September retreat. If full payment is not received by this date, your place may be offered to someone on the waiting list.

Cancellations & Transfers

If you cancel after 26th June 2025, no refunds issued, but you will have the option to transfer your payment as credit toward a future retreat within 12 months.

If you cancel before 26th June 2025 before the full payment is sent, we will be unable to refund or transfer your deposit.

- You may transfer your place to another guest up to 2 weeks before the retreat start date, subject to our approval.

No Shows & Early Departures

No refunds or credits are provided for no-shows, late arrivals, or early departures.

We strongly recommend purchasing comprehensive travel insurance to protect your booking in case of illness, travel disruptions, or other unexpected circumstances.

For questions or assistance, please contact us at hello@remedyretreats.co.uk

Participant Acknowledgement and Waiver of Liability

By attending and participating in the activities provided at WE ARE REMEDY (hereafter referred to as "the Retreat"), including but not limited to workouts, yoga, cold plunge, hot tub use, wild swimming, hiking, and the consumption of provided food supplies, all guests acknowledge and accept the following:

While the Retreat team will take all reasonable steps to ensure that the environment and activities are conducted safely, participation in these activities carries inherent risks. These risks may include, but are not limited to, physical injury, allergic reactions, and adverse health effects depending on guests personal health conditions.

Guests participate in all activities at their own risk.

The Retreat, its organisers, staff, and affiliates do not accept any liability for injury, illness, loss, damage, or harm that may arise during or as a result of participation in any activity, including the use of facilities and equipment.

It is the responsibility of each guest to assess their own physical and mental ability before engaging in any activity and to seek professional medical advice if uncertain. Guests are also responsible for informing the Retreat team of any medical conditions, allergies, or dietary requirements prior to arrival.

By confirming your booking and attending the Retreat, you acknowledge that you have read, understood, and agreed to the above terms.